Access to Work: Responsive to your needs during COVID-19

What is Access to Work?

Access to Work is a publicly funded employment programme that is designed to support those with a disability who are trying to stay in, or get in to paid work. A grant from Access to Work can aid indoor cover, the costs of extra equipment such as specialist chairs, software, coaching or training. It can also help to adapt current equipment and provide money towards travel to and from work if you can’t use public transport. Access to Work helps develop a support plan for those who need it.

How is Access to Work being responsive?

Access to Work have prepared a great response to COVID-19, continuing with their normal service as well as bringing in special services to ensure people who go through the scheme have the best possible support in a variety of situations.

As well as providing support for people in the workplace, Access to Work are now actively encouraging people who are still in work and have gone through the service previously to let them know if your support needs have changed, such as now working from home. Initially an Access to Work Adviser will discuss your new arrangements with you to identify suitable additional support for your new needs. They also may arrange another workplace assessment for you to really ensure everything is covered.

Is the service running as normal?

You can still access the Access to Work service as normal however the Department for Work and Pensions is currently prioritising new claims made by those who are deemed critical workers, and those who are considered to be clinically extremely vulnerable, and those who start work within four weeks.

How do I inform Access to Work my needs have changed?

To let Access to Work know of a change in your circumstances, you can contact the Access to Work helpline from one of the below methods:

Telephone: 0800 121 7479
Textphone: 0800 121 7579
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 7479

For more information on how the pandemic is affecting Access To Work please visit:

https://www.gov.uk/government/publications/access-to-work-factsheet/access-to-work-factsheet-for-customers#changes-to-access-to-work-during-the-coronavirus-covid-19-outbreak